UrduVerse support
Need help with UrduVerse? You are in the right place.
Contact
Email hello@fluencyverse.com and we will get back to you. Including your device model and iOS version helps us help you faster.
Frequently asked
Do I need an account to use UrduVerse?
No. UrduVerse works fully offline with no sign-up. Your progress is stored on your device. The app never asks for your email or phone number.
How do I move my progress to a new phone?
Progress is stored on each device. In this version it does not sync across devices, so starting on a new phone starts fresh. Cross-device sync is planned for a future update.
How do I reset my progress?
Profile → Reset progress clears your on-device learning history. Deleting the app also removes everything stored on the device.
Is my pronunciation audio recorded or sent anywhere?
No. The words you hear are pre-recorded clips bundled with the app. UrduVerse never uses your microphone or records anything.
A word is not playing, or something looks off.
Email us with the lesson and the word, plus your device model and iOS version, and we will get it fixed.
Privacy
See our privacy policy.