FluencyUrduVerse support
Need help with UrduVerse? You are in the right place.
Contact
Email hello@fluencyverse.com and we will get back to you. Including your device model and iOS version helps us help you faster.
Frequently asked
Do I need an account to use UrduVerse?
No. UrduVerse works fully offline with no sign-up. Your progress is stored on your device. The app does not ask for your email or phone number.
How do I move my progress to a new phone?
Progress is stored on each device, not in an account, and this version does not sync it across devices. On Android, setting up a new phone from your phone's own backup can bring your progress with it; otherwise a new phone starts fresh. Cross-device sync is planned for a future update.
How do I reset my progress?
Profile → Reset local progress clears your on-device learning history. Deleting the app also removes everything stored on the device.
Is my pronunciation audio recorded or sent anywhere?
No. The words you hear are audio clips made in advance and bundled with the app. The app does not use your microphone or record anything.
A word is not playing, or something looks off.
Email us with the lesson and the word, plus your device model and iOS version, and we will get it fixed.
Privacy
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